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Appeals Process

If a Non-Insured Health Benefit is denied, you can appeal the decision by submitting all supporting documentation including a cover letter in accordance with the following steps (steps cannot be bypassed):

Step 1: Manager, NIHB Program

Step 2: Chief Financial Officer

Step 3: Chief Executive Officer

Step 4: Nisga’a Valley Health Authority Board Level

Supporting documentation and a cover letter must be submitted in each step noted above within 90 days of denial.